We’re better when we reflect the communities we serve.

Promoting diversity and fostering inclusion helps us to energise for growth. By valuing difference, we can make use of the unique expertise, capabilities, breadth and perspectives of our colleagues to the benefit of our customers.

To help us become more diverse and inclusive, we’re taking action in four key areas:

Fair and inclusive recruiting. Progression of under-represented talent. Fair and inclusive recruiting. Progression of under-represented talent. Building an inclusive culture. Supporting an inclusive society.


Our ambition is to become a leading disability confident employer and a digitally accessible financial services provider.

Business Disability Forum Creating a disability-smart world together

Disability support

We aim to be a leading “disability smart” organisation as defined by the Business Disability Forum’s global framework.

The global business collaboration for better workplace mental health

Mental health initiative

We helped found and launch the Global Business Collaboration for Better Workplace Mental Health. It’s the first global business-led initiative of its kind designed to advocate for and accelerate positive change for mental health in the workplace.

Making banking accessible

We’re removing the barriers people can face in accessing financial services by making our products and services digitally accessible.

Building an accessible HSBC (duration 3:55) Meet the HSBC ‘Changemaker’ whose ambition is to ‘make HSBC the world’s most digitally accessible bank’


We’re working to increase ethnic diversity across the organisation to reflect the world around us.

Coqual. Equity and Ethnicity at work: A global exploration

Ethnicity at work

We’re the lead sponsor for this research on ethnicity-based marginalisation that will help us and other organisations build a more inclusive workplace culture across the world.

Racial equity standards

We are members of the World Economic Forum’s Partnership for Racial Justice in Business initiative which aims to set new global standards for racial equity in business.

Improving representation

We aim to improve representation within our senior leadership, including to at least double the number of Black employees in senior roles by 2025.

Ethnicity conversations (duration 2:39) Nancy explains what it’s like to be influenced by two different cultures – and how she finally feels comfortable in her own skin


We’re committed to increasing our gender representation and aim to have 35% women in senior leadership roles by 2025.

Creating gender balance

We’re focused on attracting female talent at all levels and reporting on our progress.

Supporting female leaders

Our global Accelerating Female Leaders programme supports women through coaching, development and networking.

Backing entrepreneurs

We partnered with AllBright, the leading global career’s network for women, to create HSBC Roar, a coaching and networking programme for female entrepreneurs.

Towards a more equal world (duration 5:00) HSBC employees share their thoughts on how to make further progress on gender equality


We want to be the financial services employer and bank of choice for the LGBTQ+ community.

Allyship training

We provide global allyship training to create a more inclusive culture for LGBTQ+ colleagues and customers.

Tackling discrimination

We’re a signatory to the UN Standards of Conduct for Business tackling discrimination against lesbian, gay, bi, trans and intersex people.

Stonewall. Global Employer 2023 Gold

Award winning

We’re a Stonewall Top Global Employer, receiving a Gold award in its 2023 Global Workplace Equality Index.

A million moments of Pride (duration 2:11) Employees from HSBC’s LGBTQ+ network talk about what makes them proud

Inclusive workplace

We aim to create a supportive environment that enables our employees to balance their professional and personal needs.

Inclusive policies

We have inclusive policies that promote work-life balance including parental leave and assistance with childcare and emergency caring responsibilities.

Hybrid working

We’ve introduced hybrid working, providing greater flexibility and choice between home and office working.

Mental health approach

We're making sure our people have the mental health and wellbeing support they need, including free access to our confidential employee support programme.

Experiencing change (duration 1:04) Parental leave helped our colleague Dan develop soft skills that improved his performance in the workplace

Find out more

Global diversity data

We’re creating an accurate and transparent view of our workforce so we can effectively target our actions and measure our progress.

Our employee networks

We have eight global employee networks that bring together thousands of employees around the world and help us shape our commitments and actions. The networks cover age, disability and mental health, ethnicity, faith, gender, LGBTQ+, working parents and carers and other communities.