Why it’s good to chat
HSBC’s chat channels are expected to handle 10 million conversations a month by 2024. Chatbots are helping to meet the rising demand.
Pandemic hastens digital economy
COVID-19 has accelerated a switch to online living. What could it mean for societies worldwide?
HSBC wins Euromoney global awards
The bank was praised for its ‘extra efforts’ to support customers during COVID-19.
Our businesses and customers
Our global businesses serve more than 40 million customers worldwide.
HSBC in two minutes
We support businesses to trade and grow and help people to manage their money. Watch our short animation to find out more about us.
How we do business
Learn more about the action we are taking to meet our wider responsibilities towards the customers and communities we serve.
Learn how a local Hong Kong bank became one of the world’s largest financial services organisations.