Inclusion at HSBC
We deliver better outcomes for our colleagues and customers by having a culture anchored in diverse thinking and inclusion.
To help us continue to build an inclusive culture we take action in four key areas:
- Fair and inclusive recruiting
- Fair progression of talent
- Building an inclusive culture
- Supporting an inclusive society
Disability
Our ambition is to become a leading disability confident employer and a digitally accessible financial services provider.
Disability support
We aim to be a leading “disability smart” organisation as defined by the Business Disability Forum’s global framework.
Mental health initiative
We helped found and launch the Global Business Collaboration for Better Workplace Mental Health. It’s the first global business-led initiative of its kind designed to advocate for and accelerate positive change for mental health in the workplace.
Making banking accessible
We’re removing the barriers people can face in accessing financial services by making our products and services digitally accessible.
Ethnicity
We’re working to improve ethnic under representation across the organisation to better reflect the world around us.*
Ethnicity at work
We’re the lead sponsor for this research on ethnicity-based marginalisation that will help us and other organisations build a more inclusive workplace culture across the world.
Racial equity standards
We are members of the World Economic Forum’s Partnership for Racial Justice in Business initiative which aims to set new global standards for racial equity in business.
Award winning
In 2025 we received Gold in the Racial Equity in Hiring Awards from the Equal Opportunities Commission in Hong Kong.
Gender
We aim to improve gender representation across the organisation and to support women throughout their career.*
Creating gender balance
Attracting female talent at all levels and reporting on our progress.*
100 Women in Finance
We have commenced a corporate partnership with 100 Women in Finance, an organisation committed to supporting the empowerment of women across the financial services industry. We have provided personal memberships to both male and female employees in selected markets.
Backing entrepreneurs
In 2024 we launched the Women’s Business Growth Initiative in the UK, helping businesses led by women to realise their ambitions.
LGBTQ+
We want to be the financial services employer and bank of choice for the LGBTQ+ community.
Allyship training
We provide global allyship training to create a more inclusive culture for LGBTQ+ colleagues and customers.
Tackling discrimination
We’re a signatory to the UN Standards of Conduct for Business tackling discrimination against lesbian, gay, bi, trans and intersex people.
Award winning
We’re a Community Business Gold Employer, ranking 2nd in its 2025 Hong Kong LGBTQ+ Inclusion Index.
Inclusive workplace
We aim to create a supportive environment that enables our employees to balance their professional and personal needs.
Inclusive policies
We have inclusive policies that promote work-life balance including parental leave and assistance with childcare and emergency caring responsibilities, and we have been certified as a global living wage employer by the Fair Wage Network.
Hybrid working
We’ve introduced hybrid working, providing greater flexibility and choice between home and office working.
Mental health approach
We're making sure our people have the mental health and wellbeing support they need, including free access to our confidential employee support programme.
*As a global organisation we have a principles-based Group approach to inclusion. Application of these principles is not applicable in jurisdictions in which they would be contrary to local law
Find out more
Global representation data
We’re creating an accurate and transparent view of our workforce so we can effectively target our actions and measure our progress.
Our employee networks
We have eight global employee networks that bring together thousands of employees around the world and help us shape our commitments and actions. The networks cover age, disability and mental health, ethnicity, faith, gender, LGBTQ+, working parents and carers and other communities.