Managing risk

Active risk management helps us to achieve our strategy, serve our customers and communities and grow our business safely.

HSBC has maintained a consistent approach to risk throughout our history, helping to ensure we protect customers’ funds, lend responsibly and support economies.

By carefully aligning our risk appetite to our strategy, we aim to deliver sustainable, long-term shareholder returns.

All our people are responsible for the management of risk, with the ultimate accountability residing with the Board. Our Global Risk function, led by the Group Chief Risk Officer, oversees a comprehensive risk management framework that is applied throughout the Group. It focuses on creating an environment that encourages our people to speak up and do the right thing.

Below you can find links to more information on some of the key risks that we manage, including operational and reputational risk, financial crime, and conduct and sustainability risk.

You can also read more about HSBC's approach to risk, including our risk appetite and the top and emerging risks we face, in our Annual Report and Accounts 2019.

Operational risk

Find out how we monitor and manage operational risk, and read more on our approach to data privacy and cybersecurity.

Reputational risk

We have a globally consistent approach to managing reputational risk.

More on risk

Fighting financial crime

Find out more about the steps we are taking to protect the financial system.

Our conduct

We have processes, policies and a culture designed to deliver fair outcomes for customers and protect the integrity of financial markets.

Sustainability risk

Download our sector-specific sustainability risk policies and get details of how we apply the Equator Principles.

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