Businesses and customers

How we’re structured and governed

Connecting customers

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve around 42 million customers worldwide through a network that covers 62 countries and territories.

Our customers range from individual savers and investors to some of the world’s biggest companies, governments and international organisations. We aim to connect them to opportunities and help them to achieve their ambitions.

Below you can find out more about each of our global businesses and the products and services they offer.

Wealth & Personal Banking (WPB)

We help millions of our customers look after their day-to-day finances and manage, protect and grow their wealth. We serve around 38 million customers globally, 6 million of whom are international, ranging from retail customers to ultra-high net-worth individuals and their families. We build long-term relationships, offering a full suite of products and services across transactional banking, lending and wealth to help our customers reach their goals and aspirations. And if customers are living, studying or investing abroad, our international banking services help them feel at home wherever they are. For more information about our Wealth and Personal Banking business, please go to our careers section.

Commercial Banking (CMB)

We partner with businesses around the world – supporting every stage of their growth, their international ambitions and their sustainability transitions – through our universal banking capabilities. We operate in more than 50 markets, serving 1.3 million business customers – from small enterprises to large international corporates. We also power the global innovation economy, supporting the innovators and investors reshaping our world. We deliver value to our clients through our international network, financing strength, digital capabilities and a full suite of HSBC products, including our industry-leading global trade and payments solutions. For more information about our Commercial Banking business, please go to our careers section.

Global Banking & Markets (GBM)

We open up opportunities for our clients globally through the power of our international connectivity and capabilities. Our clients are the largest multi-national corporates, asset owners and investors, and public sector entities around the world. We also enable CMB and WPB clients with our markets and investment banking expertise. We use our intellectual capital, financial strength, and broad product capability to connect clients between East and West. For more information about our Global Banking and Markets business, please go to our careers section.