I originally joined HSBC on the Commercial Banking internship programme in Hong Kong. I had exposure to bank systems, products, customers and working groups. My mentor came from a different business line and this helped me learn about the bank and understand how such a large group operates. The internship gave me a well-rounded view of HSBC and Commercial Banking.
You are on a steep learning curve on the graduate programme. It’s hard work but there were some real highlights, such as when all the Commercial Banking graduates networked together in London. I made valuable friendships and I still benefit from the bonds established during that event.
It wasn’t easy deciding what role to take after finishing the graduate programme but my mentor and my line managers were a great help. I decided to join the Greater China Team of the Mid-market Enterprises Segment as a Relationship Manager, based in Hong Kong. I use my business and language skills to help Chinese clients with their Hong Kong and international needs, while weighing up the risks and opportunities for them. I often travel to see clients. We might discuss an import loan, investment in funds or currency exchanges. I enjoy visiting clients as it gives me a chance to look closely at their products and operations and the background behind their business. This way I have a deeper understanding of their needs and the industry they are working in, which in turn makes me a better banker.