Measuring our impact

Environmental, social and governance information

Giving a clear account

We publish regularly updated information on our performance in relation to environmental, social and governance issues. This helps us understand the impact of our actions on people and the planet.

As a major international business HSBC has an impact on people all over the world – including customers, employees, suppliers, regulators, investors, and the wider communities it serves.

Our ESG Update

Download our latest report on HSBC’s approach to environmental, social and governance (ESG) issues.

Being sustainable means recognising the importance of our relationships with all these different groups while taking into account their needs and aspirations. We also recognise our duty to manage the impact of our business on our environment. Without doing this, we cannot thrive over the long term.

Publishing information on our performance in relation to environmental, social and governance (ESG) issues helps us understand the impact of our actions on people and the planet. It is important not only to mark the progress we continue to make in many areas, but also to be candid in acknowledging where we have more to do.

We are committed to improving our ESG performance because we think it is crucial to our long-term success as a business.

In line with this, HSBC has set a 2020 target of gaining recognition as an ‘ESG outperformer’ from Sustainalytics, an external agency which assesses companies on their ESG performance. In 2018, the bank was rated as an ‘average performer’. This underlines the importance of continued efforts in this area.

My overriding priority is to create stronger relationships with all our stakeholders

John Flint, HSBC Group Chief Executive

ESG contacts

If you have an enquiry about environmental, social and governance issues, please email sustainable.finance@hsbc.com

More in this section

Sustainability memberships

We work with a range of stakeholders, industry forums and groups focused on sustainable finance and investment.

ESG reporting and policies

Find our ESG publications and further detail on our policies and non-financial performance.

News and insight

Our ESG Update

HSBC’s latest ESG report outlines how the bank is working to meet its wider responsibilities.

Who cares wins

Businesses must adapt to the rise of the green and socially-conscious young consumer.

A car charging at an electric point in a rural location

Road-testing the electric dream

Why is HSBC’s Global Head of Research planning to travel across Europe in an electric car?