Global Functions

HSBC’s Global Functions play a vital role in supporting the bank’s Global Businesses and offer a broad range of career opportunities in areas from legal, risk and finance to human resources, sustainability, marketing and communications.

Our operational and functional teams around the world help HSBC’s Global Businesses to operate efficiently and effectively on a day-to-day basis. They also focus on controls and governance to reduce risk and protect the Group’s reputation.

Find out more about the work of each of our Global Functions below.

Finance, Sustainability & Group External Communications

The FS&GEC function brings together distinct specialisms to drive greater connectivity in how we manage engagement with key stakeholders for HSBC.

• Finance teams provide the bank with internal and external financial reporting, forecasting, controls oversight and stress testing expertise. Specialist areas also manage HSBC’s worldwide tax affairs, group treasury needs, and events for investors and analysts
• Sustainability teams lead the bank’s work to support sustainable growth in a global economy, including an ambitious plan to prioritise financing and investment that supports the transition to net zero
• Group External Communications teams – including colleagues from Media Relations, ESG Communications and Group Reputation – deliver communication strategies that support HSBC’s strategic objectives, protect our reputation and build trust among our stakeholders

Group Chief Information Office

The Group Chief Information Office teams focus on delivering exceptional digital experiences for our customers and colleagues. This is enabled through improved stability and recovery time; a simplified technology estate; improved data quality; and a modern, innovative and exciting suite of products and services – all underpinned by high quality engineering expertise.

Group Chief Operating Office

Our network of Chief Operating Officers is key to driving simplification and transformation across the bank, and our wider team provides vital services and drives operational resilience for millions of customers and colleagues every day.

People, Governance and Communications

The People, Governance and Communications (PG&C) team brings together three areas to form a strategic platform to deliver HSBC’s ambition and priorities and accelerate the momentum needed to drive a high-performance culture.

• People creates a culture where talent thrives and builds a workforce that is clear, capable and motivated through a strong employer value proposition
• Governance safeguards our licence to operate through a simple and agile operating rhythm based on clear policies enabling our colleagues to unlock opportunities for customers and drive growth
• Communications builds brand advocacy through powerful stories and promotes and protects the bank’s reputation inside and outside of HSBC

Global Risk and Compliance

Global Risk and Compliance takes a comprehensive view of risk for the Group, playing a key role in helping the bank to deliver on its strategy.

• Risk oversees a comprehensive risk management framework that is applied throughout the Group
• Compliance exists to protect our customers, the organisation and the integrity of the financial markets in which we operate

Global Legal

Global Legal plays an important role in protecting HSBC’s reputation, helping to safeguard the organisation by providing robust and comprehensive advice on legal issues and risks.

Global Internal Audit

Global Internal Audit helps the board and Group Operating Committee to protect the assets, reputation and long-term financial sustainability of HSBC.

Global Strategy

The Global Strategy team works with senior management to set the strategic direction of the bank at a Group, business and regional level.

Group Brand

Group Brand are the global custodians of the HSBC brand, dedicated to building and protecting it to ensure long-term growth, consistency, and impact across the group.

Our responsibilities include leading brand strategy, governance, education, and guidelines – with a strong focus on accessibility. We drive brand growth through Global Brand Partnerships, campaigns, and presence in airports. We ensure the delivery of world-class events and manage the group’s archives, preserving and curating HSBC history.