Our ambition is to become a net zero bank by 2050. Supporting our customers is core to our strategy and financing our customers’ transition is both critical to them and aligned to our net zero ambition. We believe delivering the transition will make the global economy stronger and more resilient.
We want to be our customers’ most trusted international financial partner through the transition, creating long-term value for them and our shareholders.
As a global financial institution, we exist to serve our customers. We serve around 41 million customers globally across 57 countries and territories, ranging from individuals, entrepreneurs and small businesses to the world’s largest corporates, institutional investors and governments.
We believe supporting our customers’ transition is one of the most significant roles we can play in the global transition to net zero.
Our Net Zero Transition Plan
Our updated Net Zero Transition Plan describes an evolved, commercially grounded approach to helping customers transition as the world moves towards a net zero economy.
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Financing net zero
We’re working with our customers to support their transition to lower carbon emissions.
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Net zero in our operations
We’re working to reduce emissions in our operations, travel and supply chain.
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Climate Solutions Partnership
We are working with WRI and WWF to help climate solutions become commercial reality.
ESG and responsible business
Find out more about our approach to environmental, social and governance issues.