Our customers

Our ambition is to be the most trusted bank globally, putting customers at the heart of everything we do

We earn that trust by keeping our customers connected, protected and moving forward across borders and through economic cycles.

We serve around 41 million customers worldwide from offices in 56 countries and territories.

Customers’ needs evolve — so do we

'We are there in the moments that matter' (duration 2:29) Ian Stuart, HSBC's Group Customer & Culture Director, explains how we earn the trust of our customers and help them achieve their goals

Customers the world over know us and trust us, often over generations.

They value our deep international network, expertise, and focus on their future needs.

Delivering the confidence to move, invest and grow across borders.

Innovation that puts customers at its heart

From ideas to impact, we’re building a culture of innovation that always focuses on what matters most to our customers.

Supporting customers through crisis and calm

HSBC’s archives come to life to tell our enduring story – a story that crosses continents and spans centuries.

Building relationships that last

Meet three very special customers in Hong Kong, including one whose company's name is in the very first HSBC ledger.

Banking that works for you

Clients turn to us for global reach, resilience and reliability – so they can move, invest and grow across borders with confidence.

See how we are delivering faster and better solutions by simplifying how we work.

Planning for our Premier customers

With the help of his wealth partners, Arvind is building a financial plan that secures his family’s future, no matter where life takes them.

Taking Harris to the world

Find out how we’re enabling this UK-based Scotch whisky and gin business to taste success at home and abroad.

Accessibility for all

We’ve introduced measures to help all our customers manage their money on their own terms.

What our clients say

How can we help?

HSBC offers personal, wealth, business and commercial banking services. Select an option below to see how we can help you.

Contact us

Need to get in touch with us? Find out the best contact details for customers, investors, jobseekers and journalists.