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We believe that a sustainable bank must be consistently profitable, but not solely concerned with making a profit.


Success for HSBC means providing our customers with the products and services they need and want, understanding and managing the impact we have on society and the environment, and investing in the future of our employees and the communities we serve. These measures help us to carry out our work in a way that is both commercially astute and ethically sound.


We recognise that we have responsibilities not only towards our customers, employees and shareholders, but also the countries and communities in which we operate

Douglas Flint,

HSBC Group Chairman

Douglas Flint, Group Chairman
Key facts

Our annual contribution to community investment projects around the world is around:

USD100 million

Our Climate Change Centre of Excellence estimates that by 2020 the ‘climate business’ sector could exceed:

USD2.2 trillion

Reports and documentation HSBC Sustainability Report 2012

This report sets out HSBC's approach to sustainability: how we incorporate sustainability into our business and what we did in 2012, focusing on our social, environmental and economic contribution.

HSBC Climate Partnership 2011: Notes from a five-year journey

Read about the stories and the achievements of the HSBC Climate Partnership in our interactive book.

Putting sustainability into practice

We recognise that we have a responsibility to assess the environmental and social impacts of our business – and to manage these impacts. Here's how we do it:

Environmental efficiency
Hertfordshire UK Data Centre

We aim to reduce annual employee carbon emissions by one tonne, from 3.5 to 2.5 tonnes by 2020.

Climate business
Rea Vaya Bus

We're helping our customers by developing products and services that will support the transition to a low carbon economy.

Youth education
Youth education

By investing in educational partnerships, we’re able to commit time, money and resources to promote economic growth by helping young people reach their potential.

HSBC Water Programme
Water programme

Our five-year programme with Earthwatch, WaterAid and WWF is focused on helping the 1.1 billion people who don’t have access to safe drinking water.

Sustainability risk
Sustainable finance

We anticipate and deal with potential social or environmental risks that may arise through our lending and investment.

Case studies
Global forest carbon research

Here are some examples of how we are working with our stakeholders to build a more sustainable future.

Equator Principles and Sector Policies

We want to be sure that the way we do business takes into account any impact on local communities and the environment.

PwC assurance

We appointed PricewaterhouseCoopers LLP to provide independent assurance on selected information in our HSBC Sustainability Report 2012 covering CO2 emissions, and our application of the Equator Principles.