General application details
Candidates for roles at HSBC will usually be taken through a number of steps, from submitting their CV and completing online assessments to telephone and face-to-face interviews.
We aim for an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process please let us know. Examples of such adjustments might include supplying materials in large print or Braille or providing assistance to attend our assessment centres.
Preparing your CV
Your CV is an important part of your application to HSBC and is your first opportunity to demonstrate your qualities and achievements. It also enables us to consider you if another suitable role comes up in the future. In addition to your CV we may ask you to complete an application form.
Begin your CV with a brief summary of your skills, accomplishments and career goals. Follow this with your employment history and work experience, starting with your most recent role. Include full details of your employers, dates of employment, job titles and responsibilities. Make sure you give examples of your skills and achievements, relating these to the role for which you are applying where possible.
Next, give details of the university, college or school you attended, your qualifications and grades and any work-related courses taken. Start with the most recent and work backwards, using bullet points or a table. Finally, mention any hobbies or interests that have a particular relevance to the role for which you are applying. Ensure your contact details are up to date and that the CV is no more than two pages long.
Once you have successfully completed your application, we may send you a link to a website containing some online assessments. These are designed to identify whether you have the skills required for the role and to assess your suitability for working at HSBC. The number and type of assessments will depend on the role for which you are applying.
You can take the assessments at any time within a fixed number of days, as specified in the email. You should complete some of the practice questions supplied before you begin, and start the assessments only when you are sure you can give them your undivided attention.
Telephone and face-to-face interviews
We often conduct a short telephone interview to assess candidates’ compatibility with HSBC’s values, as well as their general skills and motivation for applying. This will last approximately 30-60 minutes depending on the role and is conducted by an accredited interviewer. You should put in the same amount of preparation as you would for a face-to-face interview.
In both telephone and face-to-face interviews we will ask you to tell us about specific occasions when you have demonstrated a particular skill. Know your strengths and be prepared to give examples of when you have demonstrated relevant skills. Focus on your role in these situations and the outcomes. These examples don't have to be drawn from work. For each example, explain: the situation you faced; the specific task required of you; the action that you took; and the result of this action. If you don't understand a question that is asked, ask the interviewer to repeat it.
The interview is your chance to make sure the interviewer knows that you are enthusiastic about the opportunity to work at HSBC. If you are successful in the interview, we will contact you and let you know what happens next.
Student and graduate application details
If you are applying for an entry-level position in the country where you live or a local student or graduate programme, please check with the local recruitment team for information on the recruitment and selection process.
Our internship and global graduate programmes develop the most talented students and graduates to be the future leaders of HSBC. We need forward-thinking, driven and perceptive students and graduates who are open to different ideas and cultures, and who enjoy being part of a team. For these programmes we have a global recruitment and selection framework to ensure that we recruit the best candidates in each country. The process may vary slightly by country to accommodate cultural and legal requirements.
We encourage people from all backgrounds to apply. We have created a process to give all applicants the opportunity to excel. For example, we don't rely on CVs but use an application form to assess applicants.
We aim for an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please let us know by contacting your local recruitment team or emailing us at firstname.lastname@example.org. Examples of such adjustments might include supplying materials in large print or Braille or providing assistance to attend our assessment centres.
The first stage of the process is to complete the application form (other than in India, UAE, Qatar and Kuwait, where candidates are asked to upload their CV). The form has four capability questions, focusing on areas such as why you are interested in the financial services industry and HSBC. These questions are marked/assessed. It doesn’t matter what your degree discipline is or where you studied: as long as you meet our eligibility requirements and answer these questions well, you will pass this stage of the process.
Once you have successfully completed the application form and met our eligibility requirements, you will take two online tests: a Situational Judgment Test and an Inductive Reasoning Test.
The Situational Judgment Test assesses the extent to which you meet HSBC’s values by asking how you would respond in certain work situations. The Inductive Reasoning Test measures your ability to draw inferences and understand the relationships between various concepts. We recommend that you practice beforehand: you can take practice tests on the CEB website
You can take the assessments at any time within a fixed number of days. We will contact you to let you know whether you have made it through to the next stage of the recruitment process.
The first-round interview
The next stage of the process is a first-round interview. This is usually a telephone interview to assess your compatibility with HSBC’s values, as well as to understand your general skills and motivation for applying. In the USA and India, the first-round interview will usually take place on campus. This interview will last for approximately 30–40 minutes.
In both telephone and face-to-face interviews you should be prepared to give examples of when you have demonstrated relevant skills. These examples don't have to be taken from work, but for each example you should explain: the situation you faced; the specific task required of you; the action that you took; and the result of this action. If you are successful at the first-round interview, we will contact you and let you know what happens next.
Assessment Centre/Super Day
Depending on the global graduate programme or internship that you have applied for, you may be invited to take part in a half-day Assessment Centre or “Super Day”.
You will be assessed by key members of the relevant business area across a variety of exercises such as motivational and business interviews and a business-related case study, which may take the form of a written exercise, presentation and/or group exercise. You may also be required to complete a paper-based Situational Judgment Test and Inductive Reasoning Test. All of these exercises are designed to encourage you to demonstrate your potential, your suitability for HSBC and how you meet our key values.
You should research HSBC, the wider industry and the role you are applying for.
If you are successful at the Assessment Centre/Super Day, we will contact you and let you know what happens next.
Students and graduates
Programmes, placements and entry-level opportunities for people at the early stage of their career.
As one of the world's largest financial services organisations, HSBC offers many ways for you to realise your ambitions.