What to expect
We’re looking for the future leaders of Retail Banking and Wealth Management. You will need to be forward-thinking, driven and perceptive, open to different ideas and cultures and enjoy being part of a team.
On the graduate programme you’ll complete four rotations, each lasting six months, which will keep you in both customer-facing and specialist head-office environments.
You’ll be the face and voice of HSBC in the customer-facing areas of our operations, understanding the core processes and propositions that drive a great customer experience. You will also be introduced to risk and compliance, which help to protect the interests of our customers. There will be the opportunity to focus on business management or strategic projects, working on initiatives that support change and innovation across Retail Banking and Wealth Management. One of your rotations will be spent gaining people management and leadership experience.
You’ll be able to take part in our sustainability initiatives. Our volunteering programme, for example, could help you to develop new skills, while contributing to the communities in which we work.
As well as your immediate team, we have Employee Resource Groups (ERGs), also known as networks. They are similar to the clubs and societies that you may have had access to at school, college or university. ERGs are voluntary employee-led groups. Our seven core global diversity-themed networks are: Ability, Balance, Embrace, Faith, Generations, Nurture and Pride. We also have common interest groups that connect employees on a variety of different topics. They are open to all employees.
We offer a market-competitive pay and benefits package according to your role and location.
Learning and development
We offer fantastic opportunities for you to grow your career. We take your development seriously and are committed to supporting you in driving your career forward. This starts with our Induction which will provide you with an overview of HSBC, the opportunity to connect with peers and business leaders from across the world, and will prepare you for the programme.
After your Induction, you will join the Introduction to Retail Banking and Wealth Management event with your global peer group.
During the programme you’ll develop core technical and leadership capabilities. You will work in an open, collaborative environment that values learning. There will also be the opportunity to study for professional qualifications. We are here to support your development but as a forward-thinking, motivated individual it will be up to you to drive it.
You will be assigned a mentor and buddy, who will give you advice and share ideas. You will also draw on the knowledge of experienced colleagues around you. We’ll encourage you to build your network of contacts, which will be invaluable as your HSBC career unfolds.
On completion of the programme, you’ll move into a people-management role in Sales & Distribution, or in a specialist area of Retail Banking and Wealth Management. Then you will have the opportunity to progress into more senior managerial or leadership roles, with the aim of leading a branch network, contact centre or specialist team. The speed of your progression will depend on your performance and experience in successive roles and the quality of your HSBC networks.
Leading and developing a team of people is key to helping our customers achieve their hopes, dreams and ambitions. We’ll develop your leadership abilities and give you the skills you need to steer both your career and our future. We assess all applicants against our values and our global graduate success framework on our recruitment and selection process can be found on our hints and tips page.