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Retail Banking and Wealth Management

We offer a range of services, including personal banking, mortgages, loans, credit cards, savings and investments and insurance.

We are committed to building long-term relationships with our customers, offering products and services to help them reach their goals and aspirations. These include:

  • HSBC Premier

    We provide a dedicated relationship manager to our Premier customers and their immediate families, offering specialist, tailored advice. They can access our services, which also include emergency travel assistance and priority telephone banking, from anywhere in the world at any time.

  • HSBC Advance

    We offer our Advance customers control over their day-to-day finances and access to a range of preferential products, rates and terms, as well as financial support and guidance.

  • Wealth Solutions and Financial Planning

    We help clients to manage, protect and grow their wealth through a financial planning process based on individual customer needs. We offer investment and wealth insurance products from HSBC and selected third parties.

  • Personal Banking

    We use our global product range and service standards to deliver easy-to-understand, personal banking to customers in key markets around the world.

We serve our customers through four main channels: branches, self-service terminals, telephone service centres and digital (internet and mobile banking).