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HSBC's Procurement department plays a fundamental role in the day-to-day procurement of goods and services for the HSBC Group. If you are interested in becoming a supplier to HSBC, you will need to provide certain information about your business.

Before completing the Supplier Registration Form we ask that you read HSBC's Ethical and Environmental Code of Conduct for Suppliers of Goods and Services.

Ethical and Environmental Code of Conduct for Suppliers of Goods and Services

Headquartered in London, HSBC is one of the largest banking and financial services organisations in the world. HSBC is a signatory or has publicly expressed support for a number of international codes:

  • UN Universal Declaration of Human Rights
  • UN Global Compact
  • Global Business Coalition on HIV/AIDS
  • Global Sullivan Principles
  • OECD Guidelines for Multinational Enterprises
  • Equator Principles

Based on these and other standards, HSBC has developed a Supplier Code of Conduct that is applicable throughout our organisation and we expect everyone with whom HSBC has commercial dealings to support these basic principles:

  • To have a natural respect for our ethical standards in the context of their own particular culture
  • To extend the same principle of fair and honest dealings to all others with whom they do business, including employees, sub-contractors and other third parties
  • To implement the standards of this policy on their own supply chain

HSBC will periodically review this code and make revisions when needed, which we will expect suppliers to adopt.

Monitoring

Suppliers with whom we have regular and recurring dealings should have management processes in place to ensure compliance with this code. Furthermore, suppliers must make reasonable efforts to monitor and ensure that their supply chain is aware of and compliant with the aims of the code to reduce possible negative attention to the HSBC brand.

HSBC reserves the right to randomly review the supplier's policies, procedures or any other document related to the HSBC Code of Conduct. In some cases, HSBC may require an on-site audit of a supplier's adherence to this code.

Non-compliance

To be in full compliance, a supplier must meet all provisions of the code. Some provisions are required and are indicated by the term 'must'. For those provisions where we have more initial flexibility (as indicated by the term 'should'), HSBC requires a development plan be created outlining a timeline for the supplier to come into full compliance.

At all times, our goal is to work with our supply partners on sustainability. In those cases where a supplier or one of its subcontractors is found to be out of compliance with the code, HSBC will work with the supplier on an improvement plan. However, if the issue is serious enough or cannot be resolved in a reasonable time frame, HSBC may take steps to review the terms of the contract, including order reduction or cancellation.

The code

Economic

Economic sustainability focuses upon generating profits and bringing economic benefit to the workers, investors and communities in which a company operates. From an ethical perspective, it is HSBC's belief that commercial transactions should be economically beneficial to all parties involved and relationships should be based on the principle of fair and honest dealings.

  1. Suppliers must embed basic business principles in a Code of Business Standards or a similar policy, including such items as adherence to local laws and a stand against bribery and corruption.
  2. Suppliers should have reasonable payment policies with their own suppliers and subcontractors.

Environmental

Recognising that sustainable business requires recognition of the planet's limited resources, HSBC expects its suppliers to support the bank's goals around environmental issues.

  1. Suppliers must have a written environmental policy appropriate to the size and nature of the supplier's operations that, in its fullest form, addresses CO2 emissions, waste, energy, and wood and paper management.
  2. Suppliers should have an effective internal environmental management programme with an adequately trained staff who, ideally, is able to provide data around key environmental indicators.
  3. Suppliers must abide by all legislation and regulations related to the protection of the environmental and the handling of dangerous and hazardous materials.
  4. Suppliers must keep dangerous and/or hazardous materials to a minimum and make Material Safety Data Sheets available for all hazardous materials that are necessary.
  5. Suppliers should work actively to improve the environment in the communities in which they operate and pursue initiatives to bring about such improvement

Social

HSBC expects suppliers to respect the human rights of their employees and to comply with all relevant legislation, regulations and directives in the countries and communities in which they operate.

Employment conditions

  1. Suppliers must prohibit the use of forced labour and give workers, whether local or migrant, the right and the ability to leave employment when they choose.
  2. Suppliers must ensure that child labour is not used and that the employment of young workers adheres to local regulations.
  3. Suppliers must ensure that wages meet legally mandated minimums and industry standards without unauthorised deductions.
  4. Suppliers should ensure that working hours are in accordance with local regulation and industry practice and voluntary overtime is at manageable levels.
  5. Suppliers must treat all employees fairly and not discriminate against any group in its employment practices.
  6. Suppliers must not hinder the right of workers to legally organise and join associations such as labour unions.
  7. Suppliers should provide clear and uniformly applied disciplinary practices and grievance procedures that include provisions prohibiting mental, physical or verbal abuse.
  8. Suppliers must provide a safe work environment, abiding by local laws and regulations, and respecting the health and well-being of its workforce.

Community

  1. Suppliers must respect the human rights of the communities in which they operate.
  2. Suppliers should strive to improve the communities in which they operate.
Supplier registration form

The supplier registration form provides us with core information about your business and will help us to understand the nature and scope of the goods and services you can offer to HSBC.

The details you provide will be held on file by HSBC Bank plc and used by it to evaluate the suitability of your business to provide goods and/or services to the HSBC Group of companies.

You will receive an acknowledgement of your submission. Submission of a completed supplier registration form and our acknowledgement does not confer any approval or pre-qualification status on any supplier. The award of any business by HSBC will follow established procedures for bidding, evaluation and negotiation.

All information received will be treated in the strictest confidence but may be disclosed to any company in the HSBC Group for the purposes of supplier evaluation.

The questionnaire can be completed electronically or in a paper format. Download the supplier registration form.

If completing the form electronically, e-mail the completed document to purchasing.suppliers@hsbc.com.

Completed paper submissions should be sent to:

HSBC Bank plc
Purchasing Department (Supplier Registration)
79 Hoyle Street
Sheffield
S3 7EW
United Kingdom