Retail Banking and Wealth Management

HSBC Retail Banking and Wealth Management (RBWM) serves 38 million customers worldwide, helping them manage their day-to-day finances and save for the future.

We offer a range of services, including personal banking, mortgages, loans, credit cards, savings and investments and insurance.

We are committed to building long-term relationships with our customers, offering products and services to help them reach their goals and aspirations.

Our products and services include:

  • HSBC Jade
    We offer our HSBC Jade customers the most qualified financial specialists, advanced wealth management solutions, tailored services, preferential pricing as well as an array of exclusive lifestyle privileges. Our products and services are designed to support the personal and family banking needs of high net worth customers.
  • HSBC Premier
    We provide a dedicated relationship manager to our HSBC Premier (opens in new window) customers and their immediate families, offering specialist, tailored advice. They can access our services, which also include emergency travel assistance and priority telephone banking, from anywhere in the world at any time.
  • HSBC Advance
    We offer our HSBC Advance (opens in new window) customers control over their day-to-day finances and access to a range of preferential products, rates and terms, as well as financial support and guidance.
  • Wealth Solutions and Financial Planning
    We help clients to manage, protect and grow their wealth through a financial planning process based on individual customer needs. We offer investment and wealth insurance products from HSBC and selected third parties.
  • Personal Banking
    We use our global product range and service standards to deliver easy-to-understand, personal banking to customers in key markets around the world.
  • International Services
    Whether you are relocating to another country with your family or just exploring international opportunities, HSBC can help you manage your finances and prepare for your journey. Use our international discovery tool (opens in new window) to find out more.

We serve our customers through four main channels: branches, self-service terminals, telephone service centres and digital (internet and mobile banking).

More in this section

Commercial Banking

Our global reach and expertise helps millions of customers – from small businesses to large multinationals – unlock their potential.

Global Banking and Markets

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Global Private Banking

HSBC Private Bank offers private banking and wealth management services to wealthy individuals and their families.

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