UK Wealth and Personal Banking Industrial Placement – Business Support Officer

On our competitively paid Industrial Placement, you will complete a 12-month placement located in one of our offices in Birmingham, Chester or Leeds in a strategic priority role within HSBC UK.

For: Penultimate year undergraduates
Duration: One year
Areas: Wealth and Personal Banking
Start date: July 2021 onwards
Location: UK
Requirements: You will have obtained at least 300 UCAS points pre-September 2017 and 120 post September 2017 in accordance with UCAS Tariff changes across your top three A-Levels or equivalent, excluding General Studies (AS Levels and GCSEs are not considered). You will have achieved or will be on track to achieve a minimum of a 2:1 Degree classification / 3.2 GPA or higher or overseas equivalent to this. You will be UK nationally mobile. Be fluent in English.
Applications open: 18 September 2020
Applications close: 5 January 2021
Start date: July 2021 onwards

We encourage you to apply for your programme of choice as soon as possible, as we recruit on a rolling basis and may close applications before the advertised date, if all vacancies are filled.


The Industrial Placement provides you a great opportunity to gain exposure to many areas within our Wealth and Personal Banking business in the UK and will help you understand how we work with, and support, our customers on a day-to-day basis.

What to expect

During your Industrial Placement, you will expand your knowledge while gaining the experience and skills to learn how to thrive in a global bank. You will be supported throughout your placement by a team of diverse colleagues who will help to build your understanding of Wealth and Personal Banking and encourage you to grow and present ideas with confidence.

What you will do

As a Business Support Officer, you will join one of our specialist teams where you’ll experience working in a fast-paced, friendly and supportive environment. This may include areas such as Banking & Propositions, Chief Control Office, Chief Operating Office, Distribution, Insurance and Wealth & Advice. We also have opportunities to work in M&S Bank or first direct.

You will support the management and execution of the strategic priorities of HSBC UK, and have remote interaction with global and regional teams in other locations and other business areas and functions across the bank. You’ll also have the opportunity to be involved with projects that influence the direction of our bank, as well as learn and understand the importance of protecting the interests of our customers at all times.

Who does this suit?

We are looking for collaborative, dedicated and courageous people who are:

  • Confident communicators - in our ever-changing industry, it is vital that we talk to each other and pass on the correct information when required

  • Good Networkers - We encourage you to collaborate with clients, senior management, peers and our other teams internationally. This means you should be a strong communicator, show courage when presenting and be the face of HSBC to our clients

  • Diverse Thinkers – Brining new ideas to the table and sharing an enthusiasm for improving our services is welcomed by our teams. Your dedication to delivering projects efficiently and sticking to rules and regulations will be important

  • Opportunity Takers – Having the courage to jump at the chance to take on challenging, yet rewarding projects will show you’ve got the motivation to take proactively develop your skills and yourself throughout your placement.

What can this lead to?

If you excel on your Industrial Placement, you could be considered for a placement on our Wealth and Personal Banking Graduate Programme in the UK. This will enable you to continue to develop your skills, knowledge and experience in people management and customer service, as well as learning new ways of working in our teams and taking your next step towards a professional career within HSBC UK.

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