HSBC's Sustainability Report 2010 was launched today. The report focuses on our support for customers and the community, 'climate business', and how we manage the social and environmental risks of lending. It also covers our contribution to the economy, how we motivate and develop our employees, as well as the environmental footprint of our office, branch and data centre buildings across the world.
In 2010, customer deposits were up by 7 per cent and customer lending by 8 per cent compared with 2009. We committed nearly US$108 million in community investment donations, 0.6 per cent of profit before tax. Our employee volunteers gave 321,000 hours of work time, and supported disadvantaged children in 39 countries through our Future First programme. We paid US$5.8 billion in tax, and US$19.8 billion in employee compensation and benefits.
The report looks at each of these themes in more detail, and shows how we are helping our customers and the societies in which we operate to deal with the social, economic, and environmental issues we all face. Douglas Flint, Group Chairman, said: "I am proud of HSBC's track record, but there is clearly more to do, and I am determined that sustainability will remain at the heart of the way we do business."