The FAQ section is designed to provide brief answers to commonly asked questions relating to shares and share ownership. If you have additional questions, please contact the following.
As HSBC Investor Relations have no access to account information, please note that we are unable to answer individual account enquiries. HSBC customers are invited to e-mail firstname.lastname@example.org. For all specific business enquires, please contact the relevant business or regional office directly.
Enquiries specifically related to your personal shareholding
Investor Relations team
Enquiries or information specifically related to HSBC strategy, financial and business performance
Fixed Income Investor Relations team
Enquiries related to bonds and preferred shares
Paying agent (France)
Enquiries relating to shares held through Euroclear France, the settlement and central depositary system for Euronext Paris
For media enquiries, go to our media resources page.
Annual Report request
Shareholders may obtain a hard copy of the Annual Report and Accounts for 2013 free of charge by writing to the following departments: