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Individual and institutional shareholders can find contact details for our Investor Relations teams in London and Hong Kong below. You can also read answers to common questions on shares and share ownership on our FAQ page and contact our registrar to receive shareholder communication from HSBC electronically.


Please note that our Investor Relations teams have no access to account information and are unable to answer individual account enquiries. HSBC customers can e-mail customerrelations@hsbc.com. For all specific business enquiries, please contact the relevant business or regional office directly. The HSBC Head Office Switchboard telephone number is +44 (0)20 7991 8888.

Individual shareholder

Enquiries specifically related to your personal shareholding

London
Principal Company Register

Hong Kong
Overseas Branch Register

Bermuda
Overseas Branch Register

Investor Relations team

Enquiries or information specifically related to HSBC strategy, financial and business performance

London
Investor Relations team

  • HSBC Holdings plc
    8 Canada Square
    London, E14 5HQ
    United Kingdom
  • Telephone: +44(0) 20 7991 3643
  • Fax:
  • Telex:
  • E-mail: investorrelations@hsbc.com

Hong Kong
Investor Relations team

  • The Hongkong and Shanghai Banking
    Corporation Limited
    1 Queen's Road, Central
    Hong Kong
  • Telephone: +852 2822 4908
  • Fax: +852 2845 0113
  • Telex:
  • E-mail: investorrelations@hsbc.com.hk

ADR holders

Any enquiries relating to ADSs should be sent to the depositary at:

The Bank of New York Mellon Depositary Receipts

Overnight correspondence should be sent to:

  • Bank of New York Mellon
    Shareholder Correspondence
    250 Royal Street
    Canton, MA 02021

    Telephone (US): +1 877 283 5786
    Telephone (international): +1 201 680 6825
  • Telephone:
  • Fax:
  • Telex:
  • E-mail:
  • www-us.computershare.com/investor

Paying agent (France)

Enquiries relating to shares held through Euroclear France, the settlement and central depositary system for Euronext Paris

Stockbrokers

Goldman Sachs

  • Peterborough Court
    133 Fleet Street
    London, EC4A 2BB
    United Kingdom
  • Telephone:
  • Fax:
  • Telex:
  • E-mail:

Credit Suisse Securities (Europe) Limited

  • One Cabot Square
    London E14 4QJ
    United Kingdom

  • Telephone:
  • Fax:
  • Telex:
  • E-mail:

HSBC Bank plc

  • 8 Canada Square
    London, E14 5HQ
    United Kingdom


  • Telephone:
  • Fax:
  • Telex:
  • E-mail:

Press office

For media enquiries, go to our media resources page.

Annual Report request

Shareholders may obtain a hard copy of the Annual Report and Accounts for 2015 free of charge by writing to the following departments:

For those in Europe, the Middle East and Africa:

  • Public Affairs
    HSBC Holdings plc
    8 Canada Square
    London E14 5HQ
    United Kingdom
  • Telephone:
  • Fax:
  • Telex:
  • E-mail:

For those in Asia-Pacific:

  • Communications (Asia)
    The Hongkong and Shanghai Banking
    Corporation Limited
    1 Queen's Road, Central
    Hong Kong


  • Telephone:
  • Fax:
  • Telex:
  • E-mail:

For those in the Americas:

  • Global Publishing Services
    HSBC-North America
    SC1 Level, 452 Fifth Avenue
    New York, NY 10018
    USA
  • Telephone:
  • Fax:
  • Telex:
  • E-mail: