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Investor contacts

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The FAQ section is designed to provide brief answers to commonly asked questions relating to shares and share ownership. If you have additional questions, please contact:

Individual shareholder

Enquiries specifically related to your personal shareholding

Investor Relations team

Enquiries or information specifically related to HSBC strategy, financial and business performance

  • London
    Investor Relations team
  • HSBC Holdings plc
    8 Canada Square
    London, E14 5HQ
    United Kingdom
  • Telephone: +44(0) 20 7991 8041
  • Fax:
  • Telex:
  • E-mail: investorrelations@hsbc.com
  • USA
    Investor Relations team
  • HSBC North America Holdings Inc
    26525 N Riverwoods Boulevard,
    Mettawa IL 60045
    USA
  • Telephone: +1 224 880 8008
  • Fax: +1 847 383 3331
  • Telex:
  • E-mail: investor.relations.usa@us.hsbc.com
  • Hong Kong
    Investor Relations team
  • The Hongkong and Shanghai Banking
    Corporation Limited
    1 Queen's Road, Central
    Hong Kong
  • Telephone: +852 2822 4908
  • Fax: +852 2845 0113
  • Telex:
  • E-mail: investorrelations@hsbc.com.hk

Fixed Income Investor Relations team

Enquiries related to bonds and preferred shares

  • HSBC Holdings plc
    8 Canada Square
    London, E14 5HQ
    United Kingdom
  • Telephone: +44(0) 20 7992 5501
  • Fax:
  • Telex:
  • E-mail: investorrelations@hsbc.com

ADR holders

ADR-related enquiries

Paying agent (France)

Enquiries relating to shares held through Euroclear France, the settlement and central depositary system for Euronext Paris

  • HSBC France
    103, avenue des Champs Elysees
    75419 Paris Cedex 08
    France
  • Telephone: +33 1 40 70 22 56
  • Fax:
  • Telex:
  • E-mail:

Stockbrokers

  • Goldman Sachs
  • Peterborough Court
    133 Fleet Street
    London, EC4A 2BB
    United Kingdom
  • Telephone:
  • Fax:
  • Telex:
  • E-mail:
  • Credit Suisse Securities (Europe) Limited
  • One Cabot Square
    London E14 4QJ
    United Kingdom

  • Telephone:
  • Fax:
  • Telex:
  • E-mail:
  • HSBC Bank plc
  • 8 Canada Square
    London, E14 5HQ
    United Kingdom


  • Telephone:
  • Fax:
  • Telex:
  • E-mail:

Press office

For media enquiries, go to our media resources page.

Annual Report request

Shareholders may obtain a hard copy of the Annual Report and Accounts for 2012 free of charge by writing to the following departments:

  • For those in Europe, the Middle East and Africa:
  • Global Communications
    HSBC Holdings plc
    8 Canada Square
    London, E14 5HQ
    United Kingdom
  • Telephone:
  • Fax:
  • Telex:
  • E-mail:
  • For those in Asia-Pacific:
  • Communications (Asia)
    The Hongkong and Shanghai Banking
    Corporation Limited
    1 Queen's Road, Central
    Hong Kong


  • Telephone:
  • Fax:
  • Telex:
  • E-mail:
  • For those in the Americas:
  • Global Publishing Services
    HSBC North America
    26525 N Riverwoods Boulevard
    Mettawa
    Illinois 60045
    United States of America
  • Telephone:
  • Fax:
  • Telex:
  • E-mail: