Our operational and functional teams around the world help HSBC’s Global Businesses to operate efficiently and effectively on a day-to-day basis
Our operational and functional teams around the world help HSBC’s Global Businesses to operate efficiently and effectively on a day-to-day basis. They also focus on controls and governance to reduce risk and protect the Group’s reputation.
Find out more about the work of each of our Global Functions below.
This function leads, develops and manages corporate governance throughout the Group. It is responsible for:
Advising the boards of directors on corporate governance issues
Establishing and managing stock exchange listings and directing and managing shareholder meetings and equity raisings
Representing the Group’s interests in the development of laws and regulations
Global Communications designs and implements communications strategies that support HSBC’s business objectives, in line with our values, and that enhance and protect the bank’s reputation among key stakeholders.
Global Finance plays a vital role in ensuring that HSBC manages costs and deploys capital in the most effective way. The team provides financial insight, accuracy and control, using analytical skills to support our Global Businesses and influence and challenge business decisions.
Global Internal Audit
Global Internal Audit provides an independent, objective assessment of HSBC’s risk management, control and governance processes. This enables management and risk and audit committees to understand whether they are operating effectively.
Global Legal plays an important role in protecting HSBC’s reputation, helping to safeguard the organisation by providing robust and comprehensive advice on legal issues and risks. Our lawyers advise senior management and the Global Businesses and Functions. They offer a range of legal skills, jurisdictional experience and practice specialisms across all the countries and territories in which HSBC operates.
Global Marketing helps our Global Businesses increase their revenues by ensuring that we make the most of marketplace opportunities, our brand strength and customer insight. We have dedicated marketing teams that work with our Global Businesses to help them achieve strategic priorities, as well as centres of excellence that specialise in core marketing disciplines. Our teams work in areas including:
Advertising and marketing communications
Digital customer engagement: managing websites and other digital channels
Sponsorship and events
Market research and customer insight
Marketing planning and budgeting
Global Risk supports HSBC globally in all aspects of risk management. It manages a varied range of risks, including security, fraud, information security, contingency, geopolitical, operational, credit, pension, insurance, compliance, regulatory, market and reputational.
Financial crime and regulatory compliance are a particular focus of our activities. Specialists in these areas help our Global Businesses and Functions to tackle international financial crime and protect against money laundering; reduce bribery and corruption risks; ensure compliance with regulations and prepare for regulatory change in an increasingly complex environment; and safeguard HSBC’s reputation.
At HSBC, sustainability means achieving sustained profits for our shareholders, developing long-lasting customer relationships, and managing the social and environmental impact of our business. Global Sustainability is responsible for developing and implementing sustainability strategies and policies across the Group. It focuses on:
Managing the challenges of climate change and of social and environmental risks of projects that the bank finances
Identifying business opportunities that have an environmental or social dimension
Overseeing global philanthropic programmes (which focus on education and the environment)
Managing HSBC's global environmental footprint
Global Strategy and Planning
Global Strategy and Planning helps inform strategic decision-making and acts as a catalyst and driver for strategic change. The team challenges the Global Businesses and Functions with critical thinking and insight to improve the way we operate.
Human Resources is responsible for implementing HSBC’s people strategy. It facilitates talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement.