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Learning and Development
Learning and development is essential in an ever-evolving industry and so we regularly revise our training programmes. We want to equip our employees with the skills they need to operate successfully.
- We use a variety of training mechanisms, including e-learning, which is a cost-effective way of enabling more employees to work on programmes at their own pace.
- We have more than 1,100 in-house training staff worldwide, as well as links with external trainers.
- Regional Training Centres provide training, education and guidance in a local environment for local people in their own language and respecting cultural, religious and ethnic values.
Corporate Sustainability forms a core part of the training for relationship managers working within our Commercial Banking and Global Banking and Markets businesses. The training is delivered by our Group training function to ensure consistency across all our businesses and includes training on reputational risk, living brand values and delivering against the Group’s strategy.
In addition to receiving CS training, graduate trainees will also develop local financial literacy projects to educate women and children from low-income communities.
2007 Sustainability Report
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