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In our view, these five rules offer the most protection for the least amount of effort. By following these rules you will greatly increase your PC's protection, not just when you use our Internet Banking services but when you use the internet generally.
They are not all the measures you can take, but are an excellent start. They are equally applicable to business owners and to private individuals:
Passwords are the key to your online account information. Avoid using the same password for different systems that are important to you. Doing so puts your money at risk should anyone discover this single password. For this reason, you are strongly advised to have a unique password for any services as critical as your Internet banking.
When choosing a suitable password, you might consider the following:
Be different – Avoid using the same password for different services.
Don’t be personal – Do not be tempted to use passwords that can be easily guessed, e.g. children’s names, pets' names, birth dates, telephone numbers.
Never write them down – We strongly recommend that you never write down or otherwise record your passwords. If, however, you feel that you have no alternative but to do so, you should ensure that you never write down or otherwise record your passwords in a way that can be understood by somebody else.
In any event, you should never disclose your Internet login details anywhere online except at your usual online banking website which should be accessed in the normal way and never via a link in an email.