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In order to fulfill our commitments to sustainable development, we have to understand the effects of our working practices. Since 2001, increasingly we have been gathering data on our environmental impacts from our operations around the world.
Expanded coverage
China, Panama and new Group Service Centres in Asia-Pacific are now included in the environmental reporting system.
Improved data quality
Such methods as the direct metering of sites have improved the quality of data we collect in Brazil, the United States and Asia-Pacific.
Reducing impacts
Initiatives include a pilot scheme for eco-branches in the UK, lighting upgrades and thermostat replacements in the United States and the UK, and switching to ‘green’ electricity in the UK.
Overall, energy consumption has increased marginally.
2003 initiatives
Business travel has increased. This is partially due to increased data capture in Asia-Pacific but also reflects more travel in connection with the integration of new members of the Group, Household and HSBC Mexico.
2003 initiatives
While energy consumption has risen only marginally, our greenhouse gas emissions have risen substantially, despite our efforts to reduce them. This is due to the inclusion of additional sites in Asia-Pacific, which have higher carbon dioxide conversion rates than in other regions.
2003 initiatives
We attribute the decrease in our water consumption to improvements in our reporting systems in the UK and more accurate estimates of consumption in Brazil, the United States and France, offset by the increased scope of reporting in Asia-Pacific.
2003 initiatives
Significant improvements in the waste reporting systems in some regions make it impossible to make realistic comparisons between 2002 and 2003 data.
2003 initiatives
Read about HSBC’s approach to responsible financing here.
HSBC in Society - Corporate Social Responsibility Report 2003
(52 page pdf 3,376K)
Due to the size of the document you may wish to download a specific section:
Foreword
(2 page pdf 108K)
HSBC in Society
(2 page pdf 63K)
Listening to views
(5 page pdf 168K)
Acting responsibly
(4 page pdf 49K)
Managing our impacts
(7 page pdf 334K)
Responsibility to customers
(3 page pdf 120K)
Sharing our success
(3 page pdf 901K)
Investing in Education
(11 page pdf 696K)
Investing in Nature
(5 page pdf 550K)
Investing in the Community
(2 page pdf 158K)
Investing in our people
(4 page pdf 223K)
External commentary
(1 page pdf 23K)