The FAQ section is designed to provide brief answers to commonly asked questions relating to shares and share ownership. If you have additional questions, please contact:
Enquiries specifically related to your personal shareholding
Enquiries or information specifically related to HSBC strategy, financial and business performance
Enquiries related to bonds and preferred shares
ADR-related enquiries
Enquiries relating to shares held through Euroclear France, the settlement and central depositary system for Euronext Paris
Dealing service for purchase and sale of HSBC shares
Media enquiries
Shareholders may obtain a hard copy of the Annual Report and Accounts free of charge
As HSBC Investor Relations has no access to account information, please note that we are unable to answer individual account enquiries. HSBC customers are invited to email servicequality@hsbc.com.
Enquiries specifically related to your personal shareholding
London
Principal Company Register
Address:
Computershare Investor Services PLC
PO Box 1064, The Pavilions
Bridgwater Road
Bristol BS99 3FA
United Kingdom
Contact:
By Telephone: 44 (0) 870 702 0137
By e-mail
Investor Centre: www.computershare.com/investor/uk
Hong Kong
Overseas Branch Register
Address:
Computershare Hong Kong Investor Services Limited
Room 1806 - 1807 Hopewell Centre
18th Floor
183 Queen's Road East
Wan Chai
Hong Kong
Contact:
By Telephone: 852 2862 8555
By e-mail
Investor Centre: www.computershare.com/hk/investors
Bermuda
Overseas Branch Register
Address:
Corporate Shareholder Services
The Bank of Bermuda Limited
6 Front Street
Hamilton HM11
Bermuda
Contact:
By Telephone: 1 441 299 6737
By e-mail
Investor Centre: www.computershare.com/investor/bm
Enquiries or information specifically related to HSBC strategy, financial and business performance
London
Investor Relations team
Address:
HSBC Holdings plc
8 Canada Square
London, E14 5HQ
United Kingdom
Contact:
By Telephone: 44 (0) 20 7991 8041
By e-mail
USA
Investor Relations team
Address:
HSBC North America Holdings Inc.
26525 N. Riverwoods Boulevard,
Mettawa IL 60045
USA
Contact:
By Telephone: 1 224-544-4400
By Fax: 1 224-552-4400
By e-mail
Hong Kong
Investor Relations team
Address:
The Hongkong and Shanghai Banking Corporation Limited
1 Queen's Road, Central
Hong Kong
Contact:
By Telephone: 852 2822 4908
By Fax: 852 2845 0113
By e-mail
Enquiries related to bonds and preferred shares
Address:
HSBC Holdings plc
8 Canada Square
London, E14 5HQ
United Kingdom
Contact:
By Telephone: 44 (0) 20 7992 5501
By e-mail
ADR-related enquiries
BNY Mellon Shareowner Services
Address:
PO Box 358516
Pittsburgh
PA 15252 - 8516
USA
Contact:
By Telephone: 1 877 283 5786 (US)
By Telephone: +1 201 680 6825
By e-mail
Website: www.bnymellon.com/shareowner
Enquiries relating to shares held through Euroclear France, the settlement and central depositary system for Euronext Paris
Address:
HSBC France
103, avenue des Champs Elysees
75419 Paris Cedex 08
France
Contact:
By Telephone: +33 1 40 70 22 56
Dealing service for purchase and sale of HSBC shares
Goldman Sachs
Address:
Peterborough Court
133 Fleet Street
London, EC4A 2BB
United Kingdom
HSBC Bank plc
Address:
8 Canada Square
London, E14 5HQ
United Kingdom
The HSBC InvestDirect share dealing service is available for purchase and sale of HSBC Holdings ordinary shares
HSBC InvestDirect
Exchange Place, Poseidon Way, Leamington Spa
Warwickshire CV34 6BY
Contact:
By Telephone: 08456 080848 (UK)
By Telephone: +44 0 1926 834055 (Overseas)
Website: www.hsbc.co.uk/shares
Media enquiries
Follow this link for HSBC Media contacts
Annual Report Request
Shareholders may obtain a hard copy of the Annual Report and Accounts for 2008 free of charge by writing to the following departments:
For those in Europe, the Middle East and Africa:
Group Communications
HSBC Holdings plc
8 Canada Square
London E14 5HQ
UK
For those in Asia-Pacific:
Group Communications (Asia)
The Hongkong and Shanghai Banking
Corporation Limited
1 Queen's Road Central
Hong Kong
For those in the Americas:
Internal Communications
HSBC-North America
26525 N Riverwoods Boulevard
Mettawa
Illinois 60045
USA